Comment HiGuests utilise un channel manager pour gérer une entreprise durable
La pittoresque Séville en Andalousie. L’Espagne est reconnue pour sa culture, ses monuments, ses traditions et son héritage artistique. Pour cette raison, trois frères – Carlos, Isaias et Nacho Rodriguez, y retourne en 2016 pour créer une entreprise de gestion de biens. Valcambre voit le jour et fournit des locations de vacances pour les voyageurs du monde entier.
Nombre de propriétés en ligne | +300 |
Adresse du siège social | Dubai and Barcelona |
Technologie utilisée | Rentals United |
Site internet | Visit Now |
Business challenges
Overbookings
Limited channels to market to
Challenging management of daily operations with channels
We did a competitive analysis with a few channel managers and selected Rentals United for its reputation, tech driven approach, local and global presence.
Solution
Augmentation
While growing their business, HiGuests ran into challenges in overbookings as well as daily management of their channel relationships. They realized that bringing on a channel manager would help them alleviate some of these pain points. They found Rentals United online, and ran a competitive analysis with a few channel managers and selected rentals. They found that Rentals United surpassed their competitors for their reputation, tech driven approach, local and global presence.
22%
augmentation du taux d’occupation20%
augmentation du nombre de réservationsDouble
revenue increase7-10
nombre de site sur lesquels vous faites votre promotionTémoignage complet
The HiGuests family started when two friends from Barcelona realised the huge amount of hassle arranging all the logistics of renting properties on Airbnb. The HiGuests family works hard and are passionate about taking care of their homes as though it were their own. Their customers will not be aware of the process, and they ensure that guests enjoy the best stay possible.
Founded in 2016, HiGuests has short term and long-term stays helping Hosts and Guests globally. They help property owners with the process of renting out their properties through different online platforms, handover the keys and everything else.
With approximately 300 properties currently, HiGuests is a Tech-Driven Business, with their own built PMS and apps for property owners and guests. Their solution is a multi sided platform to become the Airbnb of Property Management.
They provide values to the Hosts:
- Increase income of the property.
- Best manager on multiple platforms.
- Hassle Free Process.
They provide values to the Guests:
- 5* hotel services.
- Reliable hosts and apartments.
- Local tips & recommendations.
While growing their business, HiGuests ran into challenges in overbookings as well as daily management of their channel relationships. They realized that bringing on a channel manager would help them alleviate some of these pain points.
They found Rentals United online, and ran a competitive analysis with a few channel managers and selected rentals. They found that Rentals United surpassed their competitors for their reputation, tech driven approach, local and global presence.
Having a channel manager coupled with their own built PMS, helps them automate the process of updating OTAs with rates and inventory. It also allows for better access to availability and improves their ranking with the OTA's. Cancellations are processed instantly, returning cancelled rooms to sales in a matter of minutes.
Rentals United has been a great help in driving a well-organized and rapid growth of HiGuests and is definitely an essential tool for their business.
Overall their tech stack consists of using-Power BI for data analysis, HiGuests PMS, OTA intelligence for rate shop. They would like to use Transparent in the future for market analysis.
They discovered that Dynamic pricing in different seasonality supported to optimize bookings & revenue & rentals played an important role in rate interface.
Their Goals for the coming year are to optimize revenue, increase earnings and profit share, and expand into new geographic markets.
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FAQ
Les commissions des sites de référencement sont-elles incluses dans votre prix?
Non, elles ne le sont pas. Certains sites de référencement ajoutent leur commission à vos prix fournis, ceux-là veulent vos prix nets. D'autres, récupèrent leur commission à partir de vos prix fournis. Pour ces derniers, vous avez la possibilité de majorer vos prix afin de couvrir cette commission. Suite à votre inscriptions, nous vous expliquerons en détail comment ils marchent.
D'autres connexions sont-elles incluses dans votre prix?
Rentals United intègre des fournisseurs de techonologies afin d'aider à gérer automatiquement les locations saisonnnières. Ces fournisseurs sont des systèmes de gestion de propriétés, des fournisseurs de paiement, des outils opérationnels et de gestion des revenues. Afin de pouvoir les utiliser, vous devez vous inscrire et contracter leurs services, donc payer pour eux séparément.
Que comprennent vos honoraires ?
Les honoraires de Rentals United comprennent le stockage des informations sur vos propriétés, l'utilisation du gestionnaire de canaux ainsi que tous nos outils : Plannification des invités, Application mobile, Moteur de réservation, Controle Qualité, Synchronisation iCal et Multi-Calendar. Vous aurez de plus accès à une formation durant votre premier mois d'inscription et un expert vous aidera à développer votre compte. Les fournisseurs de technologies de la location saisonnière tels que les fournisseurs de paiement, les gestionnaires de revenues, les systèmes de gestion de propriétés et les outils opérationnnels ne sont pas compris.