Multiple channels, one Inbox

Instead of logging into multiple platforms, just log into one.

Our Inbox consolidates all your messages from 90+ channels, reservation details, and reviews from Airbnb, Vrbo, and Booking.com in one place.

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Unified Inbox

90 Channels, One Inbox

Effective communication is the key to 5-star reviews and repeat bookings, but it doesn’t have to be time-consuming or costly. Our Unified Inbox gives you a better way to manage your guest communication by consolidating all your messages and reservation details from connected channels in one place.

 

Stay on top of every interaction, ensuring faster responses and happier guests.

  • Reservation Chat: Talk with your guests across all your connected channels in one place, accessing their booking details for better management.
  • Attachments and Advanced Filters: Talk with your guests across all your connected channels in one place, accessing their booking details for better management.
  • Airbnb Pre-Approvals: Send a pre-approval to confirm availability and invite guests to book, increasing your chances of securing a reservation.

Review Management

Manage Your Guest Reviews

Property reviews are the deciding factor for most guests when making a booking. They’re crucial for building trust, with 90% of bookings influenced by positive reviews. But finding time to review each guest can be challenging.

 

With the Unified Inbox, you can send and manage your reviews from Airbnb, Booking.com & Vrbo directly from your Inbox, allowing you to manage all aspects of your guest feedback in one place!

Airbnb Auto-Reviews

Automate Your Airbnb Reviews

Automate your Airbnb reviews, streamlining your processes and making it easier than ever to review your guests. There are two types of automated Airbnb reviews:

 

  • Semi-Automated Reviews: Pre-set a review and positive rating. After a guest’s reservation ends, you only need to click a button to accept and publish the pre-set review.

 

  • Fully Automated Reviews: Your preset review and positive rating are automatically published eight days after the guest’s departure. If you wish to adjust it, you have 8 days to do so before the auto review is sent.