Multiple channels, one Inbox
You get a lot of messages daily. No matter what platform they come from, you can bring them all together with Rentals United.
Our Inbox consolidates all your messages, reservation details from 70+ channels, and reviews from platforms like Airbnb, Vrbo, and Booking.com in one place.
Instead of logging into multiple platforms, just log into one, simplifying your communication and management tasks.
Key Features of Guest Communication
Reservation Chat
Reservation Chat improves communication between hosts and guests, with booking details readily accessible during conversations. Enhance guest relations and response times by staying informed about the latest messages and guest activities from all your channels.
Attachments & Advanced filters
Streamline communication with swift navigation through multiple guest chats. Easily locate information by specifying categories like date range or location for quick access. Seamlessly exchange attachments like pictures or PDFs, enhancing communication efficiency.
Airbnb Pre-approvals
Send a pre-approval to confirm availability and invite guests to book. This proactive tool shows interest, fosters a welcoming atmosphere, and increases the chances of securing a reservation. It also helps hosts engage guests, demonstrate responsiveness, and boost reservations.
Uniting more than 70+ Vacation Rental Channels
Streamline Guest Reviews
Rentals United supports the Guest Reviews feature from Vrbo, Airbnb, and Bookingcom channels.
After your guest's stay ends, you can write a review directly via Unified Inbox.
You can also reply to the review or set up automatic reviews for Airbnb channel.
Why does it matter?
90% of bookings are influenced by positive reviews and
their overall score, showcasing the critical role reviews play
in guest decision-making and booking conversions.
(Source: Airbnb.com)
Thanks to Unified Inbox, you can manage your reviews better and effortlessly increase both your review score and quantity.
FAQ
Are the listings site's commissions included in your pricing?
No, they're not. Some listing sites add their commission on top of the prices you save. These channels want your net rates. Other channels will charge their commission from the prices you save. For the later, you have the possibility to mark your rates up to cover for their commission. We inform you in details how the channels work after you sign-up.
Are other connections included in your pricing?
Rentals United integrates with tech providers that help manage short-term rentals automatically. These providers include Property Management Systems, Payment Providers, Yield Managers and Operational Tools. In order to use them, you have to sign up and contract their services, and pay them separately.
What does your pricing include ?
The Rentals United fee includes storing your property info, using the Channel Manager and all of our other tools: Guest Planner, Booking Engine, Guest Communication, Quality Checker, iCal sync and Multi-Calendar. There's no set-up fee: you will get training during the first month of signing up and larger accounts will get a Key Account Manager to help them grow.