Tips & Tricks

Vacation rental franchise programmes are currently all the rage in the industry. But is a franchise model really a great way to grow a property management business?

The world’s fastest-growing property managers have revealed their secrets to success. Here’s our free ebook packed with never-seen-before research and insights!

The boom of the vacation rental industry has spawned myriads of technology solutions. But do property managers really need to invest in specialised vacation rental software?

Is it possible to achieve brand consistency across a diverse portfolio of vacation rental properties? Here’s how the world’s largest property managers are tackling the challenge.

Booking.com has introduced a new star rating system for vacation rentals. But what does the adoption of this practice from the hotel industry mean for property managers?

Vacation rentals are a great opportunity for hotels to diversify their offering and generate more revenue. But what should hoteliers know before tackling short-term rental inventory?

Net Promoter Score (NPS) is one of the most powerful tools to measure customer satisfaction and a company’s health. It’s a crucial metric for any business, especially in hospitality. But what is NPS exactly and how are large property managers applying it now.

It can cost 5-10 times more to acquire a new customer than to retain an existing one. Adding to the mixture, 70% of people that stay in a vacation rental do not remember who they stayed with! So implementing loyalty programs is a crucial opportunity and here’s all you need to know to apply one.

In today’s competitive market, a strong Public Relations strategy could be the one asset that makes your vacation rental brand stand out. We asked the vacation rental PR pro, Jessica Gillingham about the impact of PR on rental businesses, how to approach journalists and which publications professional managers should focus on. 

Have you noticed the increase in vacation rental mergers and acquisitions over the past year? The consolidation of property management and technology companies is underway, and it’s happening quickly. Check out these 7 recent deals that will transform our industry.