Screen & Protect
Safeguard your properties, and your peace of mind.
With Screen & Protect, you're protected against any possible breakages caused by guests... without involving them at all.
No more debates with guests over damages. No more worrying about unexpected costs. Just protected properties without the stress.
Protect Your Properties
Get to know your guests
Screen & Protect reduces the risk of damage to your property by pre-screening guests. No more stress, no more worrying about unexpected costs from damages.
So how does it work? We screen your guests based on their past bookings made on OTA’s. We’ll either approve them, or alert you if they don’t pass our verification process.
But we all know that even the best guests break things. So what if, despite the screening, you still suffer property damages? Don’t worry, we’ve got your back. Just report the incident on Rentals United, and we’ll reimburse your costs.
Protect Your Revenue
Make security deposits optional
Are large security deposits slowing down your bookings? We’ve got the perfect solution.
Eliminating security deposits can remove barriers for guests, making your properties more appealing and easier to book. At the same time, Screen & Protect builds trust with both guests and property owners, who appreciate the extra protection for their homes.
With proactive protection in place, property owners can rest easy, knowing their homes are safe. You’ll benefit from happier guests, better reviews, and more bookings. And if any damage does occur, you’re reimbursed – turning potential risks into revenue for your business.
Protect Your Peace of Mind
Eliminate guest conflict
Property damage can be as much a pain for your guests as it is for you. And unhappy guests lead to poor reviews, hurting your bookings.
With Screen & Protect, you can safeguard your properties from damages without involving your guests. No uncomfortable discussions, no negative reviews, just satisfied guests and glowing feedback. The result? More bookings for your business.
And best of all, it’s easy. You can check and control screening statuses for all your reservations, or upload evidence of breakages, right from the RU platform. So you can rest easy knowing your guests are verified, and your properties are protected.
FAQ's
Will Screen & Protect impact my bookings?
Yes, for the better! Property managers often feel the need to ask for large security deposits or implement strict cancellation policies to attract responsible guests. However, these measures can deter potential bookings. By removing these barriers, you’re likely to see an increase in reservations.
Additionally, guests appreciate knowing that any accidental breakages will be covered. By promoting that your property is fully protected, research indicates that you’re likely to experience a boost in bookings!
Who pays for Screen & Protect - me or my guests?
The guest pays for Screen & Protect. There is a small nightly fee which property managers can adjust their nightly rates to accommodate.
Research shows that this small increase in nightly rates won't negatively impact your bookings. In fact, we often see an overall increase in bookings. This is likely due to the increased attractiveness of your property, as guests are drawn to the lack of security deposits and the reassurance that they are protected against potential damage costs.
How does having Screen & Protect affect my guests?
Screen & Protect enhances your guests’ experience from the moment they consider booking.
Clearly promote on your listing that your properties are fully protected (without the need for a security deposit), and you not only attract more bookings but also build trust with your guests before they’ve even stepped in the door. This positive first impression sets the stage for a smooth, worry-free stay.
And while accidents happen, with Screen & Protect, neither you nor your guests need to stress over breakages or spills. Your guests can relax and in return you’ll benefit from higher guest satisfaction, better reviews, and an increased likelihood of repeat bookings—without any extra effort.
How do I sign up?
If you’re already a Rentals United customer, just find Screen & Protect in our list of services. Or, if you want help with the setup, sign-up here and we’ll be in touch to walk you through it.
Not an RU client yet? Get started here.
Screen & Protect is currently available for properties located in:
- Australia
- Belgium
- Canada
- France
- New Zealand
- Spain
- United Arab Emirates
- United Kingdom
Not seeing your location? Don’t fret. Screen & Protect will be gradually released to more regions.
How do I find out more about Screen & Protect?
For a full breakdown of how Screen & Protect works, plus a complete list of FAQ's and our T&C's, head on over to RU Docs.