Boost guest experience automatically

AI-powered guest messaging and dynamic upselling

HostBuddy AI automates guest communication. The platform integrates with existing systems to handle messaging, troubleshooting, and operations 24/7. This reduces support load and keeps operations predictable.

Natural language processing defines response quality. HostBuddy applies advanced reasoning to past conversation data and listing details. Automation maintains a human-like fluency that protects guest trust.

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Benefits of connecting to HostBuddy AI via Rentals United

24/7 automated messaging:

Handles routine guest communication and troubleshooting around the clock, reducing support labor costs by up to 92%

Direct PMS integration

Syncs instantly with Rentals United to pull property details and reservation data, requiring zero manual data entry.

Automated Yield capture:

Automatically detects calendar gaps and sends targeted stay-extension offers to current guests to convert idle inventory into revenue.

Key Info

See how property managers around the globe grow with Rentals United

LUCY LANGDON

South Coast Realty

Rentals United has enabled our company to push our holiday rental homes to more websites whilst integrating with our booking management software.

STEPHEN BRADLEY

Cariton Retreat

I have used software and cloud-based services from a variety of sources and Rentals United has been the best onboarding experience for any service of that type, with excellent account management and determined technical support.

DUARTE VINAGRE

Gem Serviced Accomodation

Mon expérience avec Rentals United est très bonne ! En plus d’un service-client rapide et très performant, mes réservations s’améliorent à vue d’oeil. J’ai eu le plaisir d’être aidé par Mariagrazia qui a toujours fait un excellent travail! Je recommande !

NICK BRANDLER

A Place Like Home

Rentals United was our first foray into the world of Channel Managers after what was a painfully thorough research process in 2017. Their task was to facilitate our growth and exposure to the wider booking platform market and quite simply they exceeded every expectation and goal we had set. We found ourselves struggling to manage the admin side from the speed at which we started receiving reservations!

FRANCISCO

Salco la Cumbre

Dans notre agence immobilière, nous sommes très contents du processus de connexion de Rentals United. Merci à Bruno Mauro pour ces attentions toujours amicales.

MOHANNAD ZIKRA

Stella Stays

Great platform, stable, and great team to work with. A+ for API’s.

Frequently Asked Questions

Yes, Rentals United synchronizes rates, availability, and pricing across Airbnb, Booking.com, and Vrbo. We rely on direct, two-way API connections to push real-time updates from your PMS to all connected channels.

Connected listing sites are the OTAs, metasearch engines, wholesalers, and specialist booking sites you can distribute your properties to through Rentals United’s channel manager. You connect once, through your existing PMS or directly with Rentals United, then publish to a mix of global names like Airbnb, Vrbo, and Booking.com alongside niche channels built for specific markets, think luxury villas, mid-term stays, or glamping.

Rentals United connects you to 90+ channels across five categories: OTAs, metasearch engines, vacation rental sites, website builders and booking engines, and wholesalers. Filter by curated list (budget, business, premium and luxury, glamping, mid-term stays), location, or travel trend to find the channels that fit your portfolio instead of scrolling through every option.

Major OTAs like Airbnb and Booking.com give you broad reach. A niche channel targets a specific traveler or property type, business travel, glamping, luxury villas, and often converts better with a smaller, more relevant audience. Relying on one or two big channels leaves revenue on the table. Most portfolios grow faster with a mix of both.

Use the filters on the connected listings page: curated lists like premium and luxury or mid-term stays, location (Africa, Americas, Asia-Pacific, European, worldwide), and travel trends (coastal, mountain, urban). Narrow the full list down to the channels that match your property types and target guests, then connect through your dashboard.

No. Rentals United plugs into your existing PMS rather than replacing it. Your PMS stays your system of record for property data and bookings. Rentals United handles distribution to every connected listing site and keeps it all in sync.