April 29, 2015

Welcome pack ideas for vacation rental pros

by euroart | April 29, 2015

a laptop computer sitting on top of a wooden table

Reading progress

 

You think of yourself as a pro, we think of you as a pro, but do your customers think of you as a pro? A great welcome pack contributes giving YOU the recognition you deserve and not just because of the quality of your rentals. Of course, you already have a welcome pack, and it’s pretty good: it has house rules, a copy of all the appliances’ instructions, the wifi password, emergency numbers, a metro map, flyers on popular attractions… Yes, but no, that won’t get you remembered for good customer service. So here are some juicy welcome pack ideas for those vacation rental pros that like returning customers and great reviews.

PRINTED WELCOME PACK IDEAS

The check-in person has pointed out this beautiful looking welcome pack on the kitchen table. As she leaves, your guests gravitate to it while trying out the sofa. Their expectations are low so imagine their surprise when they find it’s as glossy as a mag and as useful as trip advisor! This is not hard to achieve with big pictures and themed up lists of things to do.

Given all the nationalities that visit you, and the different budgets people have (‘cause you’re yield managing your vacation rental right?), given the families, the friends, the lovers… there should be a list of things to do for everyone. So how creative are you with your lists? Here are some ideas to make your guests think:

Provide after good Holiday Preparation.

YIHAAA! With a welcome pack like this one who needs TripAdvisor?!”

A BYCICLE MADE FOR TWO

Ideas for romantic couples! where to have a candle lights dinner? which are the best spas?

SAY NO TO TOURIST MENUS

where to eat tapas and drink sangria in Barcelona without getting ripped off?

I REFUSE TO QUEUE

best ways to get into museums without queuing? what’s the best way to book tickets? cheapest days?

SMALL AND TINY TRAVELLERS

fun activities for small children, babysitting numbers, children friendly restaurants…

IT’S BETTER THAN YOUTUBE

get your teenagers to forget their phones! 3d interactive tours, local concerts booking office, renting bikes…

I DIG ART

Hidden cultural treasures, list of the smaller museums, where are the galleries in your city?

I ’M VEGGIE & SO IS MY WIFE

list of vegetarian restaurants, best markets…

STAYING IN TONIGHT

list of delivery services

SOUVENIRS WITHOUT THE PRICE TAG

Where to get Barca shirts or Jamon Serrano well priced?

….Any more list ideas? Comment below!!

Unless you plan to print many copies of your welcome pack, you need a nice idea to bridge the printed content to digital content… So how about the very unsexy but massively useful QR code. Through this free QR code generator for example, you can enter the address of the restaurant/attraction et voila! Your QR code is generated. Now you just have to stick it in your welcome pack where the guest can scan it and save the address on his/her phone. No more “ oh shoot what was that great restaurant called in the welcome pack?”.

Another alternative is to use Touch Stay that promises to turn your PDFs and other materials into a beautiful digital pack. So without further ado, let’s look at:

Deliver alongside Guest Safety Tips.

DIGITAL WELCOME PACK IDEAS

Have you considered making an app for your rental? Did you consider it long enough or did you drop that idea pretty quickly?
? Having said if you own a building with apartments, an app could be a good investment. If you have the patience there are plenty of do-it-yourself-app-builders these days worth looking into. Or maybe you’re planning to put all the great lists above onto a website… a rather time consuming duplication.

We thought of a simpler and very fancy alternative of sharing great local tips its with your guests, plus it gives you opportunities to be found on social networks: Pinterest boards!

pinterest welcome pack

So why not every time you come across a place you like, bookmark it in your board. It stays interactive and easy to update. You could create boards on the immediate vicinity or per area of your city… You could compile a board with local recipes, the best markets, the best coffee shops, or the names of the lists we suggest above… The welcome pack ideas on pinterest are endless. Print a few screenshots out and place them in the rental to encourage people to check your boards.

Allergic to Pinterest or social networks in general? There’s a company called Sydewalk that allows you to the above without the social-network-stigma attached to it.

Avoid common Rental Problems.

so what are you going for? Printed or digital? Let’s discuss below!

Pair with Welcome Gifts.

 

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Preguntas frecuentes

Rentals United es un channel manager de alquiler vacacional diseñado para anfitriones y gestores de propiedades de corta estancia. En lugar de reemplazar su sistema de gestión de propiedades (PMS), se conecta directamente a él, sincronizando sus anuncios en tiempo real en más de 90 portales de alquiler vacacional, incluidos Airbnb, Vrbo, Booking.com, Expedia y Homes & Villas by Marriott Bonvoy, todo desde un único panel de control. Con analíticas impulsadas por IA y herramientas de comunicación con huéspedes, automatiza la distribución y aumentando las reservas sin añadir trabajo manual.

Un channel manager de alquiler vacacional, a veces llamado channel manager de alquiler de corta estancia, es un software que conecta sus anuncios con múltiples plataformas de reserva como Airbnb, Vrbo y Booking.com, manteniendo sincronizadas las tarifas, la disponibilidad y las reservas para que nunca corra el riesgo de una doble reserva. Rentals United es el mejor channel manager de alquiler vacacional al tener las conexiones más robustas a más de 90 portales de alquiler turístico, sincroniza precios y multi-tarifa, disponibilidad, contenido y más en todos los anuncios.

No se requiere un tamaño mínimo. Como channel manager para alquileres vacacionales de todos los tamaños, Rentals United funciona para anfitriones que gestionan desde una sola propiedad hasta carteras corporativas; forma parte de una red de más de 240.000 propiedades conectadas en todo el mundo. Ya sea que se conecte directamente a través de Rentals United, a través de su PMS actual o mediante nuestra API de channel manager, la plataforma escala con usted, para que pueda añadir canales, funciones y propiedades a medida que crece sin cambiar de sistema.

El proceso de onboarding es sencillo, ya sea que se conecte directamente, a través de su PMS con push o pull. Tras registrarse, los especialistas en onboarding de Rentals United importan sus anuncios, conectan sus canales de reserva, precios, disponibilidad y le recomiendan la combinación de canales adecuada para su cartera. El proceso de onboarding es personalizado y cuenta con una revisión de configuración de promociones y funcionalidades especiales de cada canal, desde el primer día.