Risk Management

Real time information on properties, hosts, and guests.

Know Your Guest by SUPERHOG offers guest screening software, booking/damage protection, and a deposit & damage waiver solution for all property managers, regardless of portfolio size or location.

Using state-of-the-art SaaS technology (Al and machine learning), Know Your Guest by SUPERHOG provides a comprehensive and automated risk management toolkit that allows property managers to review and verify their guests, whilst also protecting their properties from check-in to checkout.

Know Your Guest by SUPERHOG automates the ID verification process, helps combat fraud and chargebacks, facilitates the collection of deposits with the option of either the damage waiver (offering increased revenue) or the traditional damage deposit, and protects property managers, and their properties, through its industry-leading $5,000,000 Host Guarantee in relation to property damage caused by a guest during a booking.
Know Your Guest by SUPERHOG means less damage, safer bookings and more revenue. More Here


Benefits of connecting to SUPERHOG via Rentals United


Booking Protection

All bookings protected with the $5m guarantee


Deposit Protection

Increase conversion by not taking a physical deposit


Risk Management

Increase conversion of new homes, based on your risk management competence


Service Features

  • Globally accessible
  • API Integrated
  • ID verification tool
  • Biometric checks
  • Virtual damage deposit
  • $5,000,000 Host Guarantee (industry-leading)

Key Info

Category Operational Tools
Service Release Date 2020
Headquarter Location United Kingdom, GB
Minimum properties required 1
Website Visit now
Commission £2 per property per month, with a £2.50 per booking guest verification fee
What is synced Property details and guest details
Onboarding time Instant

How it Works

  1. Select the integration menu item on the SUPERHOG Dashboard
  2. Select the Rentals United Integration
  3. Add your Rentals United username and password
  4. Once the calls to Rentals United API are complete, a list of properties is displayed.
  5. Select all of the properties
  6. The home page will show the reservations