Enso Connect

AI-Powered Guest Experience Platform

Enso Connect is an AI-powered guest experience platform for vacation rental professionals. It seamlessly plugs into Rentals United and helps personalise and monetise interactions all along the guest journey.

From upsells, guidebooks, smart lock-connected contactless check-in, white-labeled guest verification, AI-driven multi-channel messaging, and more, Enso Connect navigates guests through an effortless digital path.

With “If this then that” capabilities, we connect all the tools VRMs already love and use, allowing them to better manage the operational complexity of a scaling hospitality business, while increasing profit per guest.

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Benefits of connecting to Enso Connect

1.

Monetisation

with upsells and affiliate links

2.

Integrated AI

for personalisation and higher efficiency

3.

Connecting

messaging, data and all guest experience tools in one place

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Service Features

  • AI-Powered Unified Inbox, supporting email, SMS, WhatsApp and Airbnb messaging
  • Boarding Pass Guest App, a single link, navigating guests throughout the entire journey, from booking to checkout
  • Custom Automations with If This Then That conditional logic
  • EnsoAI, to boost productivity and grow faster without extra hires
  • Personalised Upsells to increase revenue per guest
  • Smart Devices Connectivity, enabling keyless access and online check-in
  • White label Guest Verification integrations with best-in-class third party security providers
  • Digital Guidebooks for better guest engagement and reducing questions asked
  • Guest Experience Dashboard to track, analyse and manage guest interactions, in real time
  • CRM functionality to drive return guests and direct bookings

Key Info

Category Guest Experience Tool
Service Release Date 2019
Headquarter Location Toronto, Ontario, Canada
Website Visit now
Minimum Requirements to Connect No minimum requirements, but their pricing works best for property managers with 10+ listings under management.
Onboarding Time 3-14 days, depending on the size and company-specific business needs

How it Works

  1. Upload your properties to Rentals United. Add them manually or via PMS / API sync.
  2. If you don't have an account with Enso Connect, sign up and connect your properties.
  3. In Rentals United, go to Services and add Enso Connect.
  4. Start connecting, configuring and monetising your guest experience!