Boost guest experience automatically

AI-powered guest messaging and dynamic upselling

Besty AI supports all property types, from short-term rentals of any kind to hotels and hostels — whether you manage cabins in the mountains of Colorado, a boutique hotel in Lisbon, or luxury villas in Bali. Besty AI is the go-to solution for AI-powered guest messaging and dynamic upselling.

Besty stands out because of the quality and reliability of autopilot responses andpowerful AI upselling engine that manages the entire process automatically.

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Benefits of connecting to Besty AI via Rentals United

Autopilot Inbox

Instantly replies in your brand voice, summarizes conversations, and reduces manual guest messaging.

AI Sales Assistant

Boosts revenue by automatically upselling gap nights and extras, syncing pricing and availability in real time.

Smartlocks

Remote troubleshooting and guest access, with instant alerts and full integration for worry-free security

Guest Journeys

Automates guest outreach over any channel, making communication efficient and personal.

White Glove Support:

Get responsive expert help, with proactive monthly check-ins to maximize platform value.

Key Info

Category
Operational Tools
Headquarter Location
United States, New York
Pricing model
Monthly, quarterly, and yearly plans available, based on the number of listings, with a revenue-share model.
What is synced
Property details, reservation data, guest communication messages
Website
Visit now
Onboarding time
Guided onboarding by Besty AI at no extra cost
Minimum requirements
None, it is up to the customer to design their guest experience

What our customers say

See how property managers around the globe grow with Rentals United

FRANCISCO

Salco la Cumbre

Estamos contentos en nuestra inmobiliaria con el proceso de onboarding en Rentals United. Gracias a Bruno Mauro por su atención siempre amable.

ANTHONY LEONARDO

Hostie.com

Gran sistema, si estás en el mercado de alquiler vacacional necesitas tener Rentals United!

MOHANNAD ZIKRA

Stella Stays

Great platform, stable, and great team to work with. A+ for API’s.
Hasta ahora estamos satisfechos con sus servicios, Louis, Matthew y su equipo es de gran ayuda para darme comprensión sobre su producto. Esto nos ayuda a hacer conexiones con muchos canales diferentes a la vez, entonces realmente ahorro de tiempo y menos trabajo. Esperemos que valdrá la pena y que funcione mejor en el futuro.

CYRIL KATZ

La Vie Facile

I started using Rentals United which saves me a lot of time. My trainer (Damaris Chalmers) was adorable and very patient, and the support team very impressive, very fast but also very precise about the issues, with screenshots very intuitive for the new user. It is still too early to judge the increase in revenue generated but I have already made reservations on sites that I had never used before.
Adelos EU Logo

ADELOS TEAM

Adelos Team

Very helpful and kind staff/help desk. It’s a very organised channel manager, especially if you have many rentals to manage.

Frequently asked questions

Rentals United is a vacation rental channel manager built for short-term rental hosts and property managers. Rather than replacing your property management system, it plugs directly into it, syncing your listings in real time across 90+ booking channels, including Airbnb, Vrbo, Booking.com, and Expedia, Homes & Villas By Marriott Bonvoy, all from one dashboard. With AI-powered analytics, and guest communication tools built in, it automates distribution and helps you grow bookings without adding complexity to your existing workflow.

 

A vacation rental channel manager — sometimes called a short term rental channel manager — is software that connects your listings to multiple booking platforms like Airbnb, Vrbo, and Booking.com, keeping rates, availability, and reservations in sync so you never risk a double booking. If you’re updating calendars manually, missing promotion opportunities, or leaving bookings on the table because a listing isn’t optimized, this is exactly the problem it solves. A revenue-first channel manager like Rentals United goes further, using AI-driven insights and multi-rate pricing to help you win more bookings on the channels you already use — properties using multi-rate pricing have earned up to 3x more revenue

No minimum size required. As a channel manager for vacation rentals of every size, Rentals United works for hosts managing a single property up to enterprise portfolios — it’s part of a network of 403,000+ properties connected worldwide. Whether you connect directly through Rentals United, through your existing PMS, or via our channel manager API, the platform scales with you, so you can add channels, features, and properties as you grow without switching systems.

Getting started is straightforward, whether you connect directly, through your existing PMS, or via API. After signing up, Rentals United’s onboarding specialists personally import your listings, connect your booking channels, and recommend the right channel mix for your portfolio. You’ll get strategic setup guidance on pricing and promotion features from day one, plus ongoing support from a dedicated account manager to keep your distribution and revenue performing as you scale.

Every Rentals United account comes with a dedicated Account Manager and access to channel experts who know both the platform and the short-term rental industry — not just generic technical support. Beyond one-to-one guidance on optimizing your channel mix, pricing, and promotions, you’ll have access to Rentals United’s knowledge base, API documentation, and ongoing performance reviews, so you’re never troubleshooting alone. Enterprise clients are also backed by SOC II-compliant security and operational reliability.

Rentals United takes data security seriously, protecting both your business data and your guests’ personal information with encryption, strict access controls, and regular security audits. Enterprise accounts are backed by SOC II-compliant infrastructure, the same standard referenced for our operational reliability, and our systems are built to align with GDPR requirements for handling guest and property manager data across Europe and beyond. Every integration, whether direct, through your PMS, or via our channel manager API, follows the same security protocols, so your listings, rates, and reservations stay protected no matter how you connect. If you have specific compliance requirements, such as industry certifications or data residency needs, our account managers can walk you through Rentals United’s security documentation before you get started.

Ready to grow beyond?