Lo que dicen nuestros clientes
Profesionales del alquiler vacacional en todo el mundo confían en nuestras soluciones para construir un negocio sostenible y agilizarlo. No confíes en nuestra palabra, lee las experiencias a continuación:
"Puedes crear una cuenta y subir propiedades de una vez"
Jaume Barberena i Francesca
BizFlats Rentals
Más reseñas abajo
Estamos contentos en nuestra inmobiliaria con el proceso de onboarding en Rentals United. Gracias a Bruno Mauro por su atención siempre amable.
Gran sistema, si estás en el mercado de alquiler vacacional necesitas tener Rentals United!
Great platform, stable, and great team to work with. A+ for API's.
There are so many things that we appreciate about this software - first and probably most importantly, we appreciate it's stability. In the (nearly) 2 years that we have been using RU, I cannot remember a single time that it crashed or bugged on us (not true for some of the other programs we use). Their development team is always on-top of everything! Another huge advantage is the sheer number of platforms that are available for integration through RU. While of course all the big ones are there, we really love that we have access niche platforms which give us so much more exposure on the market. The most crucial thing that RU has provided us with is our Key Account Manager. She is always willing to take the extra time we might need to explain things to us, to offer tips and suggestions. She really is our guiding force in this business. Despite the many clients she has, she has the unique ability to always make us feel as though we are number 1. We really feel as though she is a part of the team. We couldn't do it without her :]
Hasta ahora estamos satisfechos con sus servicios, Louis, Matthew y su equipo es de gran ayuda para darme comprensión sobre su producto. Esto nos ayuda a hacer conexiones con muchos canales diferentes a la vez, entonces realmente ahorro de tiempo y menos trabajo. Esperemos que valdrá la pena y que funcione mejor en el futuro.
I started using Rentals United which saves me a lot of time. My trainer (Damaris Chalmers) was adorable and very patient, and the support team very impressive, very fast but also very precise about the issues, with screenshots very intuitive for the new user. It is still too early to judge the increase in revenue generated but I have already made reservations on sites that I had never used before.
Very helpful and kind staff/help desk. It's a very organised channel manager, especially if you have many rentals to manage.
Hasta ahora gran experiencia. El apoyo es receptivo y conectarse con un montón de nuevos canales es sencillo y facíl. Muy satisfecho. Gracias a Bruno Mauro por la rápida asistencia y apoyo.
I like the ease of using the software and the avoidance of double bookings. As a new user just transitioning into using Rentals United over the last few months, the customer service was excellent.
There is a life before and after the Rentals United! Before working with Rentals United I spent hours updating calendars and working with few platforms. Now this work is done automatically and I can do other things to improve the service. The credibility of the service, the guarantee that calendars are up to date instantly. The variety of connections to the various platforms is undoubtedly an asset in UK services. Strongly recommend them!
Durante muchos meses el nuestro Account Manager nos ayudó pacientemente a comprender y solucionar tantos problemas, a veces día tras día. Servicio VIP por todas partes. Esto es parte del porqué los clientes adoran y se quedan con las empresas. Como todo lo que es util en la vida requiere tiempo y paciencia para entender como funciona el sistema.
Great channel management software: Rentals United was already integrated with our PMS from Res Harmonics. It is very easy to connect new properties and units to Rentals United and their customer support is very good.
Rentals United te da instrucciones paso a paso sobre cómo conectarte. ¡Algunos de los portales de los que no esperaba obtener reservas me están dando el mayor negocio!
It is very easy to use and understand and our rep is very responsive and helpful.
We LOVE rentals united. This is hands down the best channel manager on the market. Not only are they always ahead of their game, their system never lags or glitches and they have AMAZING customer service. Our account manager Diana Ehlers has gone above and beyond what we could have ever expected to make sure that our company is successful. Hats off to this amazing team & product.
We have been working with RU for over a year and I have to say that the operation of the connections has always been magnificent. We are very happy with the work of the Support team.
Rentals United ha recorrido un largo camino en poco tiempo. Todo lo mejor para tu negocio, mientras añades más características y creces :). Trabajar con este equipo es realmente fácil y esperamos continuar así para mucho tiempo.
Both CSRs have been extremely helpful & responsive during our onboarding process. This is actually the second time we have on-boarded a company with RU and this time has been very seamless with CSR so thank you both for your help!
We have had a wonderful experience with Rentals United after 3 years of being with them. The software itself is user friendly, and more importantly if any issues do come up, our market manager is always available and able to assist very quickly.
He estado trabajando con Rentals United durante más de 6 meses y estoy muy impresionada por su apoyo y servicio. Trabajar con ellos ha hecho una gran diferencia en mi negocio, permitiéndome trabajar con más portales de publicidad y al mismo tiempo reducir mi carga de trabajo.
Does everything you need it to do! It just works, makes very complicated connections fairly straight forward, with very little training my team learned how to use the software quickly. The most important element is 'trust' and we trust Rentals United with our properties’ connections. We were a very early adopter of the RU platform, some 4 years ago now, and have seen huge improvements in speed of the site, response time to issues and the general professionalism of the business. RU is at the forefront of channel connections and simply does what they say they can do. Our key account Manager has been excellent over the last year or so and has added a human touch to some complicated tech issues.
Having such an amazing tool that links our calendars together - our business would never be the same without Rentals United + Our amazing account manager.
Es muy fácil de usar y hace lo que dice! Conectarse a los portales es simple, pero siempre hay soporte disponible si te quedas atascado.
Ease of use, straightforward interface, integration with all largest platforms and service providers in the hospitality sector.
Easy to use, friendly helpful and knowledgeable staff and account manager. Communication is excellent and people are on hand to guide through setting up.
La conectividad, la simplificación y la disponibilidad al instante, y la actualización de tarifas para todos nuestros socios OTA. Antes de Rentals United, tuvimos que actualizar manualmente más de 10 OTA. Ahora la conexión en tiempo real simplifica y agiliza nuestro proceso de ventas.
I really recommend RU and my manager Diana Ehlers. Really good, reliable service!
It has been great working with Rentals United and our onboard. It is very intuitive, and easy to use, and works very seamless.
Este es el tercer año que uso Rentals United. Estoy 100% satisfecho con la plataforma y con el apoyo recibido. Cualquier problema ha sido resuelto en unas pocas horas. ¡MUCHAS gracias a mis dos Account Managers anteriores, Andreas y Linda, y a mi Account Manager actual, Bruno Mauro!
Diana Ehlers is awesome! She is excited about her job and eager to tell all about Rentals United and it's great features. I look forward to my next call with them as I am a short term rental property manager/owner with 31 listings. Thanks again Diana!
Great improvement in customer service since commencement almost 2 years ago.
Hemos estado trabajando con Rentals United desde marzo de 2017, y no han fallado una vez en comprender la naturaleza y las cambiantes complejidades que rodean el alquiler vacacional y el negocio de las agencias vacacionales. Tienen un buen equipo, joven, dinámico e internacional que está dispuesto a trabajar contigo para que obtengas el resultado correcto.
Our account manager Ana was excellent during the whole on boarding process and I couldn't recommend their customer support more highly as it helps when you are a newbie using a channel manager for the first time.
I love that the software is user-friendly and that they offer manuals specific for every channel connection. That guide helps immensely. Photo upload is simple, and updates are easy to make when needed. I also like that they personally email me to notify me of additional channels that may be beneficial to my business or other updates. The help desk is also quick to respond.
Excelente servicio al cliente. Muy receptivo y hasta ahora Rentals United ha superado nuestras expectativas. ¡Nuestra Account Manager, Vivian, es muy efectiva, eficiente y sabe lo que hace!
Very helpful with reaching customers and keeping an organized schedule as renting can become very hectic and overwhelming if you have too many channels and aren't organized at all times.
The Representative in support is available for conference with just a few days notice. She is thorough and very helpful, offering up suggestions to improve my channels and get more rentals.
Uso Rentals United como Channel Manager desde casi un año y me gusta ver còmo están creciendo y mejorando el servicio al cliente. Bruno como Account Manager y Vanessa del Marketing siempre dan sus mejores consejos para aumentar mi porcentaje de reservas y reducir mi carga de trabajo. Realmente recomiendo este Channel Manager.
Rentals United has enabled our company to push our holiday rental homes to more websites whilst integrating with our booking management software.
Nuestro representante ha sido realmente útil y realmente se preocupa para nosotros. Sigo aprendiendo el sistema a diario, pero el personal es excepcionalmente útil. Todavía un trabajo en progreso.
When I started working as an Online Operation Manager for Breakfast LLC 3 years ago. I have lesser knowledge about Channel Manager. I was introduce to our Rentals United Key Account Manager, Ms. Ana Matos. Ana was very patient, teaching me the step by step process with connectivity to different OTA's. From lesser knowledge now to fully skilled and my foundation with the business industry i am working became strong. And i can proudly say i improve a lot with Ms Matos Guidance. Using Rentals United as our Channel Manager is a great experience that i can highly recommend to all Property Management company. Their service is exemplary and the assistance was superb. Rentals United will make sure to connect you smoothly with all integration between PMS and OTA's. Ms Ana Matos will go the extra mile to fully support their client. All request, concerns and queries i have are always address in accordance to what i need. I can say Rentals United service is incomparable and it is a guarantee as long as our company is in the hospitality business we will remain using Rentals United as our Channel Manager.
I have used software and cloud-based services from a variety of sources and Rentals United has been the best onboarding experience for any service of that type, with excellent account management and determined technical support.
Rentals United ha sido fundamental para ayudarme a establecer una nueva carrera en la hospitalidad de bienestar. Me ha permitido expandirme a través de varios canales y el soporte ha sido absolutamente excepcional. Definitivamente ha sido mi arma secreta!
Rentals United facilita la integración de todos los anuncios en múltiples plataformas con solo pocos clics. Proporcionan una gran cantidad de canales para conectar. Nuestra Account Manager, Vivian, es INCREÍBLE. Ella nos ha ayudado a añadir nuestras propiedades en múltiples canales y siempre responde. Tenemos chats semanales y correos electrónicos constantes. Es un sueño trabajar con Vivian.
Excellent setup and response helped me grow my business and many others. Very easy to set up, customer support team was there every step of the way to encourage the right moves. Speedy support team and familiarization with our product and many others. It was a wonderful help and resource for all things OTA and we're really glad to have found them. Thanks to this team, we were able to launch all 400+ of our homes online with ease.
¡Finalmente un Channel Manager que funciona! Rápido. Fácil. ¡El personal es muy útil y cuando haces clic en "empujar a canales" realmente funciona! Casi al instante. Ojalá hubiéramos encontrado Rentals United antes. Más ingresos de más reservas.
My experience with Rentals United has been excellent. Their response and follow up time is very good. My account manager Ana Matos has always been incredibly professional and is very knowledgeable on all the channel management systems. I would highly recommend them and in particular Ana as an account manager.
Vivian es la mejor administradora de cuentas que hemos tenido en Rentals United. Ella entiende nuestras preguntas y dudas y es rápida con las respuestas. Una reunión mensual sobre la reunión de Zoom y provee un resumen por correo electrónico para confirmar las discusiones. No podría estar más feliz con el servicio que estamos recibiendo de Vivian. Gracias!
Utilizamos RU para gestionar nuestra cartera de propiedades. Tengo que decir que estamos muy satisfechos hasta ahora, especialmente con nuestra gerente de cuentas Diana, que siempre es muy útil con cualquier solicitud.
Great Customer Support: Rentals United helps us distribute our properties through different channels through our short term rental PMS. It really understands our needs and we have always felt valued as a client. I believe Rentals United is a great tool to broaden your property distribution channels. They have helped promote our listings effectively in new channels.
We had a good time with Rentals United and never had particular issues with them. Of course, sometimes little technical issues may come up, but Rentals United staff has always been available and able to solve the problem as soon as possible. Additionally, our Account Manager Mariagrazia has always been available and helpful.
Gran experiencia con estos tipos hasta ahora. El personal es realmente útil y el sistema se ve bien y es fácil de usar.
Great Software! Rentals United is easy to use, and its a perfect option to easily connect to big listing sites and niche ones. I use for more than 2 years and i never had an overbooking problem! Thank you. With Rentals United i can have availability and prices connected on different platforms.
Rentals United offers you the ability to connect your properties with multiple channels. The quality of these connections has always been very good, and the advices provided on which channels might interest you is ongoing as well as helpful. Although we believe that, when we started with them, the customer service and especially the response capacity to technical problems was poor, the channel manager has evolved and our Account Manager has greatly improved our experience as users.
Great experience with Rentals United - good communication and I find them particularly open to suggestions. Vivian is a great account Manager and genuinely looks at Rental United and the Property Manager's best interests.
Venimos de un PMS y hemos estado encantados con cada aspecto de Rentals United. El proceso de integración fue fácil y rápido. Inmediatamente nos asignaron a la más inteligente y maravillosa account manager, Carolina, ¡ella es LA MEJOR! Ella siempre busca nuestro mejor interés y con cada llamada y seguimiento tiene sugerencias sobre cómo podemos mejorar nuestros números de reserva. No podríamos estar más agradecidos a su experiencia. Verdaderamente un sueño hecho realidad comparado con los channel manager que hemos usado en el pasado - ¡noche y día! Gracias por su continua colaboración con nosotros y esperamos con interés el futuro juntos!
I have worked with Rentals United since establishing the business 18 months ago and could not be happier with the service provided by my account manager Vivian and the rest of the team.
In my opinion Rentals United lead the way in channel management. You can connect to so many channels at a very reasonable price. Importantly their customer service is absolutely superb. I was given an account manager (Alessandro) who keeps in regular contact with me and is only ever an email/phone call away. First class company, with first class customer service. Highly recommend.
He decidido cooperar con Rentals United ya que creo que son una de las mejores compañías en su sector. Hasta ahora, todo el servicio que he recibido ha sido perfecto y han podido ayudarme en esta transición para mi negocio. Todas las personas con las que he hablado hasta ahora han sido de gran ayuda, pacientes y siempre disponibles para responder a todas mis preguntas. Notis, Maikel y -sobre todo- Bruno, muchas gracias por todo.
Very good channel manager. Intuitive use, and quick handling. A special mention for Damaris, from the connectivity department for her high availability and her monitoring of files. We have connected almost 100 apartments together and it's always a pleasure!
Ibiza Villas 2000 have been working with Rentals United for 3 years. We really enjoy working with the Rentals United team, they are friendly, efficient and reliable. Throughout the pandemic we have been in contact and supported each other so we make it through this very difficult period. Our sales have also increased via online portals during this period. We are very happy and we plan on working with Rentals United for years to come.
La experiencia que tuve y que tengo con Rentals United es muy buena! Aparte de un apoyo rapido y muy bueno, las reservas aumentan significativamente. Tuve el placer de ser ayudado por Mariagrazia que hizo siempre un trabajo excelente! Lo recomiendo!
Rentals United was our first foray into the world of Channel Managers after what was a painfully thorough research process in 2017. Their task was to facilitate our growth and exposure to the wider booking platform market and quite simply they exceeded every expectation and goal we had set. We found ourselves struggling to manage the admin side from the speed at which we started receiving reservations!
We have used Rentals United for the past 4 years and have found it extremely helpful connecting our calendars to many booking platforms. The support I have received has been wonderful. I have no hesitation in recommending Rentals United.