That\u2019s why in this piece we\u2019ve broken it down step-by-step, including:<\/span><\/p>\n\n\n\n Let\u2019s get started.<\/p>\n\n\n\n Rentals United is not just a channel manager, but a partner to help you achieve your goals. See how we can help you improve your serviced accommodation business with a combination of market data, booking performance metrics and a diverse mix of sales channels.<\/em><\/p>\n\n\n\n Serviced accommodation management is the renting out of properties that are fully furnished, and are available for short or mid-term stays.<\/strong> They might be similar to accommodation typically offered by hotels, but might also be more like small studio apartments.<\/p>\n\n\n\n Serviced accommodations differ from the usual vacation rental or holiday home set-up because:<\/p>\n\n\n\n While these differences to short-term rentals mean serviced accommodation can offer a wide range of advantages to customers, they also bring some definite challenges.<\/p>\n\n\n\n These include:<\/p>\n\n\n\n Vacation rental software<\/strong><\/a> such as a PMS and a channel manager can help to streamline much of this, so you can operate multi-units seamlessly. But there\u2019s no denying that getting your head around the scale and complexity of the operation can be a challenge, especially if your business is rapidly growing.<\/p>\n\n\n\n There are five major pillars of a successful serviced accommodation management business that we recommend you follow.<\/p>\n\n\n\n If you\u2019re aiming to attract multiple types of guests (as most serviced accommodation businesses are), you\u2019ll need to make sure your marketing strategy<\/a> involves targeting different guest types, from short-term holiday-goers to longer-term corporate staff.<\/p>\n\n\n\n The best way to do this is to ensure your <\/strong> This includes not only the usual Airbnb and Vrbo, but alternative channels including Google Travel, local listing sites, and metasearch engines.<\/p>\n\n\n\n For example, the Rentals United <\/span>vacation rental channel manager<\/span><\/a> can list your serviced accommodation on all the large OTAs and countless alternative channels, including ones that specialize in mid-term serviced apartments, such as <\/span>Nestpick<\/span><\/a> and <\/span>Homelike<\/span><\/a>.<\/span><\/p>\n\n\n\n Nestpick specialises in fully furnished rentals for 30 days or more, and aggregates its selection from other channels such as Airbnb and Sonder. It has millions of options across 2,000 global cities.<\/p>\n\n\n\n Homelike is focused on long-term, furnished apartments for business travellers, and has more than 550,000 choices across more than 400 cities, primarily in Europe. It specialises in hosting professionals who travel regularly for work, or who are relocating for business and need a base while they get set up.<\/p>\n\n\n\n Using a tool such as Rentals United makes listing on multiple channels much easier and simpler<\/strong>. In fact, the average Rentals United customer advertises on 11 different booking sites.<\/p>\n\n\n\n Not only does it distribute your listings on a wide variety of channel managers, but it also keeps your pricing and availability consistent across each channel (rather than having to keep track and change them all manually!), ensuring there are no double bookings.<\/p>\n\n\n\n A successful, professional serviced accommodation business also needs a slick direct booking website, to give yourself a respectable web presence, rank on search engine results pages, and enable you to increase revenue by sidestepping OTA fees and charges.<\/p>\n\n\n\n As a serviced accommodation manager, you will likely be providing considerably more hotel-like services (daily cleaning, laundry service, etc) than standard short-term rentals (which commonly offer a more self-catering set-up).<\/p>\n\n\n\n This makes your business very operations-intensive, with more staff coordination required, access challenges (so everyone can get in and out of rooms easily), and stock requirements (such as cleaning products, bathroom supplies, plus laundry services, and more).<\/p>\n\n\n\n Managing everything manually is overwhelming at best, and impossible at worst.<\/p>\n\n\n\n That\u2019s why the second pillar of managing serviced accommodation is to ensure stellar workflows and systems are in place. <\/strong><\/p>\n\n\n\n Using a tool such as VRScheduler<\/a>, which integrates seamlessly with Rentals United, can help you to streamline your operational workflows and task management.<\/p>\n\n\n\n This means that you can keep track of which tasks are necessary and when, the status of each unit, and when and where team members are needed automatically (no manual juggling required!).<\/p>\n\n\n\n Guest screening is the art and science of ensuring that every guest is exactly who they say they are and poses no risk before confirming a reservation. For professional property managers, it\u2019s not just a box to check\u2014it\u2019s a cornerstone of responsible operations. This process involves a blend of advanced techniques, like verifying government-issued IDs, cross-referencing global “watchlists” and validating credit cards, all working together to uphold safety and trust.<\/p>\n\n\n\n Automating this process brings two game-changing advantages: it shields property managers from financial risks like fraud, property damage, and liability claims, while also simplifying compliance with privacy laws by eliminating the need for manual data handling.<\/p>\n\n\n\n Why react to risks when you can prevent them? In the serviced accommodation business, maximizing revenue is always a top priority.<\/b> <\/span><\/p>\n\n\n\n As <\/span>revenue management<\/span><\/a> expert John deRoulet puts it: \u201cRevenue management is about trying to balance your risk and reward by capturing the highest ADR while optimizing your occupancy to get to the best possible RevPAR.\u201d<\/span><\/p>\n\n\n\n Your ADR is your average daily rate, and your RevPAR is your revenue per available room. <\/span>In simple terms, balancing these <\/b>property management KPIs<\/b><\/a> is about charging the best price you can while remaining competitive <\/b>, depending on your target guest and the current market \u2013 including factors such as supply and demand, seasons, and local events.<\/span><\/p>\n\n\n\n RU Analytics<\/span><\/a> is a powerful new free data service that gives you insights and tools you need to monitor and optimize your properties\u2019 revenue performance. <\/span>The platform provides automated reporting, AI-powered summaries, Listing-level performance diagnostics, and channel-specific performance metrics including the Airbnb Quality Dashboard. Analytics helps convert complex property data into actionable insights, so you can optimize your listings, boost guest satisfaction, and make smarter business decisions.<\/span><\/p>\n\n\n\n Rentals United also integrates with dynamic pricing tools such as Wheelhouse, Beyond and PriceLabs, allowing you to automatically adjust your rates and sync them across all your channels.<\/span><\/p>\n\n\n\n This is what it all comes down to: you want to provide an outstanding guest experience so that your guests will give you shining reviews<\/a> and keep coming back. Just like any hospitality business.<\/p>\n\n\n\n Putting all of the above pillars in place will improve your guest experience, so their stay is seamless, enjoyable, and goes above and beyond their expectations from booking to check-in to check-out and beyond.<\/p>\n\n\n\n The guest experience is also about ensuring thoughtful touches. This includes personalised gifts or treats, luxury toiletries<\/a>, welcome notes, excellent communication during their stay, friendly local recommendations, and helpful extra supplies. Anything that delights guests and makes their stay easier or more enjoyable counts.<\/p>\n\n\n\n And if you\u2019ve given guests a great stay? Ask for reviews. They can be the difference between more bookings or an empty calendar, so it\u2019s important to request them on time, remind guests often, and do everything in your power to ensure they\u2019ll have great things to say.<\/p>\n\n\n\n Because Rentals United is a Preferred Software\/Connectivity Partner of both Airbnb and Booking.com, it can aggregate your reviews from each platform to offer insights into your ratings and reviews<\/strong>, to show you what\u2019s going well and what needs tweaking.<\/p>\n\n\n\n In the Rentals United Data Studio dashboard, you can also see each unit\u2019s average score, so you know which pages and properties need immediate attention, and which are doing well.<\/p>\n\n\n\n The tool also displays your review response rate, so you can step up your responses and demonstrate your attentiveness and professionalism.<\/p>\n\n\n\n What\u2019s more, you can reply to Airbnb and Booking.com reviews straight from the RU Analytics dashboard, so there\u2019s no need to waste time logging into each channel\u2019s extranet.<\/span><\/p>\n\n\n\n Ultimately, putting each of the above pillars in place will support truly excellent guest stays.<\/p>\n\n\n\n From communicating your place\u2019s facilities clearly in your listing (including excellent photos), ensuring streamlined and fuss-free cleaning and operations, digital screening and security, and competitive rates, partnering with a tool such as Rentals United helps you automate each process for seamless success.<\/p>\n\n\n\n With its multiple integrations and dedicated tools, Rentals United is specially designed to increase your revenue, and help you run a thriving serviced accommodation business that brings maximum success, with minimum stress<\/strong>.<\/p>\n\n\n\n Rentals United is not just a channel manager, but a partner to help you achieve your goals. See how we can help you improve your serviced accommodation business with a combination of market data, booking performance metrics and a diverse mix of sales channels. <\/em> Serviced accommodation management can be overwhelming at the best of times. It requires you to juggle a wide range of customer needs, distribution challenges and operational bottlenecks. That\u2019s why in this article we\u2019ve broken it down into five key pillars for maximum success with minimum stress.<\/p>\n","protected":false},"author":2,"featured_media":5891,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[37,39,35,46],"tags":[34],"blog-tag":[],"class_list":["post-5886","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-operations-2","category-rentals-united","category-revenue","tag-vivien-magyar"],"acf":[],"_links":{"self":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/5886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/comments?post=5886"}],"version-history":[{"count":1,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/5886\/revisions"}],"predecessor-version":[{"id":45138,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/5886\/revisions\/45138"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/media\/5891"}],"wp:attachment":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/media?parent=5886"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/categories?post=5886"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/tags?post=5886"},{"taxonomy":"blog-tag","embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/blog-tag?post=5886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
What is serviced accommodation management?<\/h2>\n\n\n\n
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![\"\"](\"https:\/\/rentalsunited.com\/wp-content\/uploads\/2022\/05\/banner_signature-the-squiggle-mag_02.png\")
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\n<\/a><\/figure>\n<\/div>\n\n\n\nWhat are the challenges of serviced accommodation management businesses?<\/h2>\n\n\n\n
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The 5 pillars of a successful serviced accommodation management business<\/h2>\n\n\n\n
1. Marketing and distribution<\/h3>\n\n\n\n
\n
\nvacation rental distribution strategy<\/strong>
\n<\/a>
\n covers a wide variety of channels, with listings that are designed to convert.<\/strong><\/p>\n\n\n\nNestpick<\/h3>\n\n\n\n
![\"\"](\"https:\/\/rentalsunited.com\/wp-content\/uploads\/2022\/06\/nestpick.jpg\")
<\/figure>\n\n\n\nHomelike<\/h3>\n\n\n\n
![\"\"](\"https:\/\/rentalsunited.com\/wp-content\/uploads\/2022\/06\/homelike.jpg\")
<\/figure>\n\n\n\n2. Operations<\/h3>\n\n\n\n
3. Guest screening<\/h3>\n\n\n\n
Screen & Protect by Rentals United<\/h4>\n\n\n\n
\nProducts like Screen & Protect<\/a><\/b> give the extra layer of protection to savvy operators by embedding security directly into their workflow. This solution automates guest verification, letting you scale your business with confidence and ease.<\/p>\n\n\n\n4. Revenue management<\/h3>\n\n\n\n
5. Guest experience<\/h3>\n\n\n\n
Serviced accommodation management: The secrets to success<\/h2>\n\n\n\n
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\nGet started today<\/em><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"