{"id":35837,"date":"2024-05-08T21:15:52","date_gmt":"2024-05-08T21:15:52","guid":{"rendered":"http:\/\/54.247.233.135\/?p=35837"},"modified":"2026-07-17T10:56:08","modified_gmt":"2026-07-17T10:56:08","slug":"dont-just-host-be-a-super-host","status":"publish","type":"post","link":"https:\/\/rentalsunited.com\/fr\/blog\/dont-just-host-be-a-super-host\/","title":{"rendered":"Lesson 5: Don\u2019t just host &#8211; be a SUPER host"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To stand out among the millions of other properties on Airbnb, you must go above and beyond to make the guest experience impeccable.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">It\u2019s not enough to be a host. You need to become a SUPER host!&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Here, we\u2019ll explain everything you need to do to deliver 5-star guest experiences and earn Airbnb\u2019s coveted Superhost badge.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>In Lesson 5:<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Airbnb Guest Favorite vs Superhost: what\u2019s the difference?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Benefits of earning Superhost and Guest Favorite badges<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How to become a Superhost or Guest Favorite<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Delivering 5-star hospitality<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"airbnb-guest-favorite-vs-superhost-what-s-the-difference\"><b>Airbnb Guest Favorite vs Superhost: What\u2019s the difference?<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Superhost and Guest Favorite are two elite host badges you can earn on Airbnb.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Here\u2019s a quick explanation of what each badge means.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"guest-favorite\"><span style=\"font-weight: 400;\">Guest Favorite<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Guest Favorite badges are awarded to specific listings for excellent overall ratings. Around 2 million of the most loved homes on Airbnb have earned the Guest Favorite badge.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To earn this badge, you must get high marks in hospitality, amenities, listing accuracy, cleanliness, value, and more.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Airbnb also considers your reliability as a host.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Guest favorite badges are reevaluated daily, so to keep this badge, you must consistently provide guest satisfaction and delight guests with the overall quality of their stay.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"superhost\"><span style=\"font-weight: 400;\">Superhost<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The Superhost badge recognizes a host\u2019s excellence across all their listings. If you achieve this badge, it will appear on all your listings.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">There are 5 core areas of criteria to earn Superhost:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Response Rate<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Cancellation Rate<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Booking Rate<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Total Number of Nights<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Ratings<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">The Superhost badge is reevaluated quarterly.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"to-summarize\"><span style=\"font-weight: 400;\">To summarize:<\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">The<\/span><b> Guest favorite <\/b><span style=\"font-weight: 400;\">badge is awarded to specific properties that achieve excellent ratings.\u00a0<\/span><\/li>\n\n\n\n<li><b>Superhost Status<\/b><span style=\"font-weight: 400;\"> is awarded to hosts who meet high-quality standards for hospitality and demonstrate great communication, reliability, and high demand across all their properties.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><b><i>Top Tip:<\/i><\/b><i><span style=\"font-weight: 400;\"> Superhost is a more prestigious status than Guest Favorite, with stricter requirements to secure it. This means that whilst it\u2019s harder work to maintain, the benefits in terms of increased bookings and chance to charge higher rates are more than worth the investment.<\/span><\/i><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"benefits-of-earning-superhost-and-guest-favorite-badges\"><b>Benefits of earning Superhost and Guest Favorite badges<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Earning badges on Airbnb comes with a range of benefits.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"visibility-exposure\"><span style=\"font-weight: 400;\">Visibility &amp; Exposure<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Listings with badges get better visibility and prominence across search, browsing and recommendation features.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">This means your listing will rank higher in search and get seen by more potential guests, which ultimately leads to more bookings. Guests also have the power to filter their search to only show Guest Favorites or Superhosts in the results.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"charge-higher-rates\"><span style=\"font-weight: 400;\">Charge Higher Rates<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Badges give guests peace of mind and make your property seem more desirable, meaning certified hosts can charge more per night for their property.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"exclusive-promotions-rewards\"><span style=\"font-weight: 400;\">Exclusive Promotions &amp; Rewards<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Airbnb offers exclusive tools, offers, and bonuses to hosts who\u2019ve earned badges.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">This can include:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Lower service fees<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Financial rewards\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Access to special features<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">VIP support<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Discounts on photography\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"improve-your-reputation\"><span style=\"font-weight: 400;\">Improve your reputation<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Guest Favorite and Superhost badges strengthen your reputation, letting guests know you have an excellent track record in hospitality.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">When guests see a badge on your profile, they will instantly know you are a trustworthy host.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-become-a-guest-favorite-or-superhost\"><b>How to become a Guest Favorite or Superhost<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">If you want a chance to earn either Guest Favorite or Superhost, here\u2019s what you need to do:<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"guest-favorite-criteria\"><span style=\"font-weight: 400;\">Guest Favorite criteria<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To earn the Guest Favorite badge, Airbnb will consider:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Your overall star ratings and feedback in guest reviews<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Individual guest ratings for different aspects of the property, like check-in, cleanliness, accuracy, communication, location, and value.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Cancellation rates<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Incidents reported to Airbnb customer service<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">You must also have at least 5 guest reviews to qualify.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"superhost-criteria\"><span style=\"font-weight: 400;\">Superhost criteria<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Superhost is an even more prestigious badge, and the criteria are stricter.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Here\u2019s what you need to qualify as a Superhost:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>90% response rate <\/b><span style=\"font-weight: 400;\">\u2014 You must respond to at least 90% of booking inquiries and messages within 24 hours.<\/span><\/li>\n\n\n\n<li><b>Cancellation rate of 1% or less<\/b><span style=\"font-weight: 400;\"> \u2014 Avoid canceling too many bookings. This can cause Airbnb to view you as less trustworthy.<\/span><\/li>\n\n\n\n<li><b>Overall rating of 4.8 stars<\/b><span style=\"font-weight: 400;\"> \u2014 Superhosts must have an overall rating of at least 4.8 stars, which guarantees fabulous experiences for all guests.<\/span><\/li>\n\n\n\n<li><b>10 stays or 100 nights booked<\/b><span style=\"font-weight: 400;\"> \u2014 Experience counts. Airbnb won\u2019t consider you for a Superhost badge until you\u2019ve had at least 10 stays or 100 nights booked.<\/span><\/li>\n\n\n\n<li><b>Complete mandatory tasks <\/b><span style=\"font-weight: 400;\">\u2014 You must have a profile photo and verify your identity to be eligible.<\/span><\/li>\n\n\n\n<li><b>Follow Airbnb rules <\/b><span style=\"font-weight: 400;\">\u2014 Breaking Airbnb rules, policies, or standards of conduct will damage your chances of earning the Superhost badge.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"delivering-5-star-hospitality\"><b>Delivering 5-star hospitality&nbsp;<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To earn a badge like Superhost, prioritize responding to all guest inquiries promptly and go above and beyond to make each guests\u2019 stay incredible.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Here are some ways to deliver 5-star hospitality:<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"communicate-with-guests\"><span style=\"font-weight: 400;\">Communicate with guests<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Communication is key to success. Ensure no guest messages go unanswered, and check in with guests during the stay to ensure everything is running smoothly.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Guests should know they\u2019re able to contact you at any time during the stay and get a fast response.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"upgrade-your-property\"><span style=\"font-weight: 400;\">Upgrade your property<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">You can go above and beyond by making the stay extra comfortable and luxurious for your guests.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">This might mean improving your welcome basket to include luxury products, refreshing your decor, or installing new amenities.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"personalize-each-stay\"><span style=\"font-weight: 400;\">Personalize each stay<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Ask guests in advance if they are celebrating a special occasion such as a birthday or anniversary, so you can include a personalized gift and decoration.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">You can also get to know your guests&#8217; interests and help them book specific excursions or attractions that may interest them.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"address-problems-fast\"><span style=\"font-weight: 400;\">Address problems fast<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">If anything goes wrong, you should be easily contactable and ready to solve problems as soon as possible.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Accidents can happen, but addressing problems quickly can help you avoid bad reviews.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"avoid-double-bookings\"><span style=\"font-weight: 400;\">Avoid double-bookings<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">If you are listing on any other channels, you may be at risk of double bookings if you don\u2019t have a reliable channel manager.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To avoid having to cancel any bookings, make sure your calendars are synced and you invest in a channel manager.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">To recap, to stand out among the millions of other properties on Airbnb, you must go above and beyond to make the guest experience impeccable. It\u2019s not enough to be a host. You need to become a SUPER host!&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Achieving Superhost Status will increase your visibility, meaning more bookings, and allow you to charge more per night for your property, meaning an increase in earnings.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Being a Guest Favorite can also help achieve these benefits, but as a less prestigious status than Superhost, the benefits are also less advantageous. However, both are worth working for and the will be an asset to you in growing your vacation rental earnings.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Enjoyed this? <a href=\"https:\/\/rentalsunited.com\/blog\/how-to-get-5-stars-reviews\/\">Jump to the next lesson<\/a> to continue your journey from Airbnb beginner to master.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Looking to grow your Airbnb business? Our simple, 7-step course will walk you through the entire process of growing a successful and sustainable Airbnb business. <\/span><a href=\"https:\/\/rentalsunited.com\/the-airbnb-host-master-course\/\"><span style=\"font-weight: 400;\">Check out the full course here<\/span><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To stand out among the millions of other properties on Airbnb, you must go above and beyond to make the guest experience impeccable.&nbsp; It\u2019s not enough to be a host. You need to become a SUPER host!&nbsp; Here, we\u2019ll explain everything you need to do to deliver 5-star guest experiences and earn Airbnb\u2019s coveted Superhost [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":36934,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[64,74,68,35],"tags":[],"blog-tag":[57],"class_list":["post-35837","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-courses","category-listing-sites","category-partners","category-rentals-united","blog-tag-airbnb"],"acf":[],"_links":{"self":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/35837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/comments?post=35837"}],"version-history":[{"count":1,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/35837\/revisions"}],"predecessor-version":[{"id":45233,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/posts\/35837\/revisions\/45233"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/media\/36934"}],"wp:attachment":[{"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/media?parent=35837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/categories?post=35837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/tags?post=35837"},{"taxonomy":"blog-tag","embeddable":true,"href":"https:\/\/rentalsunited.com\/fr\/wp-json\/wp\/v2\/blog-tag?post=35837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}