{"id":47424,"date":"2023-11-07T08:38:24","date_gmt":"2023-11-07T08:38:24","guid":{"rendered":"http:\/\/54.247.233.135\/vacation-rental-case-studies\/golden-stay\/"},"modified":"2026-07-28T10:22:34","modified_gmt":"2026-07-28T10:22:34","slug":"golden-stay","status":"publish","type":"case-study","link":"https:\/\/rentalsunited.com\/es\/vacation-rental-case-studies\/golden-stay\/","title":{"rendered":"Golden Stay"},"content":{"rendered":"
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Golden Stay<\/h1>\n\n\n\n

Golden Stay makes guest communication a breeze and increases their growth by 5x with Rentals United<\/p>\n\n<\/div>\n\t\t\t\t\t\t\t\t\t\t

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Golden Stay makes guest communication a breeze and increases their growth by 5x with Rentals United<\/strong><\/h2>\n\n\n\n

Back in 2017, two brothers from the Netherlands bought and renovated their first house. Despite initially planning to sell it, they fell in love with the property and decided to use it for short-term rentals instead. Fast forward 6 years, Peter and Tim de Zwart now run Golden Stay with their wives, Lynn and Febe, managing a collection of 40 charming properties in the Netherlands, Belgium, and France and Italy (and soon to be Germany).Each of the properties in the portfolio offers something different, a special touch that makes the experience unique.<\/p>\n\n<\/div>\n\n\t\t\t\t\t\t\t\t\t

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Increased revenue and efficiency<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

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Saved time with more efficient guest communication<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t

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Allowed the team to flourish<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Outcome<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t
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No. Properties Connected<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

40<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Headquarter Location<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

Cadier en Keer, Netherlands<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Tech Used<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

Rentals United + Smart Guest Communication<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

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Website<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tVisit Now<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n

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Grow beyond with Rentals United<\/h2>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t

Here\u2019s how you can boost your short-term rental business today<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tGet Started\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t

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Full Testimonial<\/strong><\/h2>\n\n\n\n

Golden Stay increased revenue and efficiency with Rentals United<\/b><\/h2>\n\n\n\n

Since using Rentals United, Golden Stay has grown to 5 times their size \u2013 and this is in part because they\u2019re now able to optimise their rates and reduce time spent on admin. <\/span><\/p>\n\n\n\n

With Rentals United\u2019s channel manager, Golden Stay was finally able to align pricing across all platforms simultaneously. This made it much easier to manage a comprehensive pricing strategy, adjusting their pricing seasonally where previously they struggled, sometimes receiving high season bookings at low season prices. <\/span><\/p>\n\n\n\n

This in turn has helped them earn a 25% annual return on their investment.<\/span><\/p>\n\n\n\n

Why Smart Guest Communication was a game-changer<\/b><\/h2>\n\n\n\n

Peter told us that Rental\u2019s United\u2019s Smart Guest Communication has made a huge difference to the team\u2019s efficiency, and that the unified inbox is one of the most valuable features.<\/span><\/p>\n\n\n\n

Without a unified inbox, the team had to monitor all their channels individually to answer messages. With 40 properties and counting, it could be tough for the team to stay on top of all the messages across all channels. <\/span><\/p>\n\n\n\n

But Smart Guest Communication lets them view all messages in one place. Closed conversations disappear from the inbox, which allows the team to focus on pending messages, making it easy to identify what issues they must deal with first.<\/span><\/p>\n\n\n\n

According to Pete:<\/span><\/p>\n\n\n\n

\u201cIt\u2019s game changing being able to manage messages from all our channels in one place. We have far fewer missed messages, and spend much less time on staying organised.\u201d<\/span><\/i><\/p>\n\n\n\n

And as a multilingual company managing properties across 4 countries, Smart Guest Communication\u2019s built in translator has revolutionised the way they communicate with international guests. The team can message guests directly, with the translator handling translations, making communication more efficient and time-saving.<\/span><\/p>\n\n\n\n

Attentive customer support has continuously helped the team flourish<\/b><\/h2>\n\n\n\n

The Golden Stay had no problems getting to grips with Rentals United, crediting the seamless onboarding process. And from the beginning, Rentals United\u2019s Customer Success team has been on hand to help Golden Stay get the most out of the tool.<\/span><\/p>\n\n\n\n

Peter told us that Rentals United has been reliable, and they\u2019ve never had any major issues. Any time a problem does arise, it\u2019s dealt with swiftly and effectively. <\/span><\/p>\n\n\n\n

Master guest communication and win back time with Rentals United<\/b><\/h2>\n\n\n\n

Thanks to Rentals United, Golden Stay properties can manage guest communication efficiently and never have to worry about missing an important message.<\/span><\/p>\n\n\n\n

The team can focus on more important things like increasing their revenue and acquiring more properties  \u2013 they aim to increase their portfolio to 50 properties by the end of 2023.<\/span><\/p>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"featured_media":31220,"template":"","meta":{"_acf_changed":false},"class_list":["post-47424","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rentalsunited.com\/es\/wp-json\/wp\/v2\/case-study\/47424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rentalsunited.com\/es\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/rentalsunited.com\/es\/wp-json\/wp\/v2\/types\/case-study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rentalsunited.com\/es\/wp-json\/wp\/v2\/media\/31220"}],"wp:attachment":[{"href":"https:\/\/rentalsunited.com\/es\/wp-json\/wp\/v2\/media?parent=47424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}