Guest Communication
All your communication in one place
Centralise bookings from multiple listing sites as well as all your guest communication in one unified inbox!
Efficient, automated communication saving you time and resources.
How Guest Communication works
Sign up and start getting bookings from more listing sites
Sign up to Rentals United and add your vacation rental properties. We help you with guided setup and content requirements so that you can sync your inventory to your favourite listing sites: 60+ available.
Get connected and start receiving bookings automatically.
Connect your Airbnb or email with our Guest Communication
Stay in touch with your guests before, during and after their stay with you. Receive messages in your Rentals United account or via email and respond directly with quick responses. You can also create direct bookings and send and received messages from your all-in-one Rentals United account.
Email Proxy
Rentals United acts as an email proxy and fetches all messages sent by guests to property providers. Use our email proxy service to stay in contact with guest from all the OTAs your work with.
Interlace API Guest Communication
Our API connection allows you to enjoy all the Rentals United functionalities from your own in house system. Use out Guest Communication to consolidate all communication in one inbox, while sending and receiving messages to your guests directly. For more information check out our API Documentation portal
Why use
Rentals United
Vacation Rental Software
FAQ
Are the listings site's commissions included in your pricing?
No, they're not. Some listing sites add their commission on top of the prices you save. These channels want your net rates. Other channels will charge their commission from the prices you save. For the later, you have the possibility to mark your rates up to cover for their commission. We inform you in details how the channels work after you sign-up.
Are other connections included in your pricing?
Rentals United integrates with tech providers that help manage short-term rentals automatically. These providers include Property Management Systems, Payment Providers, Yield Managers and Operational Tools. In order to use them, you have to sign up and contract their services, and pay them separately.
What does your pricing include?
The Rentals United fee includes storing your property info, using the Channel Manager and all of our other tools: Guest Planner, Booking Engine, Guest Communication, Quality Checker, iCal sync and Multi-Calendar. There's no set-up fee: you will get training during the first month of signing up and larger accounts will get a Key Account Manager to help them grow.