Getting Started

Once I sign up, what’s next?

Rentals United - Getting Started
Our software is self-service, but don’t worry - we will walk you through all the essential and advanced options.

Getting started Rentals United should be considered a project for your company. At the beginning it's an investment of your time and effort, but once it is all set up, you will have all the tools to master your online distribution, increase your bookings and save time with the comfort of knowing we will be there making sure everything keeps syncing.

Our proven “Customer Performance” model goes like this:

Week 1

Introduction Call (1 hour)

Week 2

First Follow-up Call (30 minutes)

Week 3

Wrap-Up call (30 minutes)

Need more time? We will arrange it, no problem! Don’t have time? Then please sign up with us another day!

We need your full attention and focus during the first stage of our partnership.

Week 1: Introduction Call (1 hour)

Week 1: Introduction Call (1 hour)

1 hour: Your implementation Specialist will guide you on how to use our platform, improve your property content and show you how to connect the channels you already advertise on.

Homework: For your following call we request that you prepare your properties on our software and begin the sign-up process with your current channels. Sign-ups can differ from one channel to the next, and some channels you already work with might ask you to sign a new agreement. Your implementation specialist will give you extensive documentation on each to help you understand specific requirements.

...[providing homework was done]....

Week 2: First Follow-up Call (30 minutes)

Week 2: First Follow-up Call (30 minutes)

30 minutes: We check your homework and advise on other channels that fit your property type, location or traveller profile, thus becoming a perfect new source for more bookings.

Homework: In preparation for your final call we ask you to set up the connection with the new channels you have chosen. 

...[providing homework was done]....

Week 3: Wrap-Up call (30 minutes)

Week 3: Wrap-Up call (30 minutes)

30 minutes: In your final call we will answer any questions you have and check to see if your connections are all well established & working smoothly. Property managers who work with 10+ properties will also be introduced to their Key Accounts Manager, who from then on will be your point of contact for any business-related questions and distribution optimisation. 

You’re now done and ready to manage your account successfully!

FAQ

No, they're not. Some listing sites add their commission on top of the prices you save. These channels want your net rates. Other channels will charge their commission from the prices you save. For the later, you have the possibility to mark your rates up to cover for their commission. We inform you in details how the channels work after you sign-up.