Last night in our offices, Agustin, our Head of Sales, made a speech in front of an audience of Vacation Rental Professionals. He asked whether one should advertise on all the websites that sell vacation rentals? The answer was YES… IF, of course, you’re not adding on manual work. At Rentals United, we make this possible: in a few clicks you can have your Rentals advertised on 30+ channels and make more vacation rentals bookings. Today we’re proud to announce the latest 4 additions to our portfolio of sales channels. Some mainstream, some niche, all 2 way (i.e. if they make a booking it blocks every other channel’s calendar) and all with an EASY setup, literally 5 minutes. Here’s to them, to you, to us! Let’s get connected!!
As part Rentals United commitment to represent quality holiday properties around the world, we created a manifesto for vacation rental owners – a reminder of the standards we ought to adhere to when receiving guests in our holiday homes. Please share if you think that every Vacation Rental Owner should follow the principles in this Manifesto.
Customer satisfaction… a large and much debated topic by pretty much everyone in the hospitality industry. Our success as vacation rental professionals largely depends on getting good reviews from customers, so to surprise and delight them is absolutely paramount. Today we got James C. Sells (who also writes for Tripping.com) with his years of experience in the vacation rental industry to shed some light on the subject. So read on for 4 easy tips to improve the guest satisfaction in your vacation rentals.
As our industry is maturing, the job of a vacation rental manager has become increasingly complex. At Rentals United we’re always busy finding ways to make that job more easier and more efficient, so without further ado here are the 10 vacation rental tools & services must have … & nicely laid out in an infographic!
If you haven’t started to modernise your rentals for the Millennial generation (those born between 1980 and 2000) the figures we’re about to share may come as a wake up call… Indeed more than 70% of Millennials took at least one leisure trip in 2013, and in 2014 they spent 20% more than the previous year. Why such a trend up? The Boston Consulting Group reports that the Generation Y (another fancy term for Millennials!), is more interested in travelling abroad than the older generation… and this by 23%!! So what can we vacation rental owners and managers do to attract this group? So rather than offering plain services here are some ideas for EXPERIENCES in your vacation rentals. Read on for easy-to-implement ways to court the wonderful Millennials.
We’d like to think that we’ve compiled a list of mistakes that only new vacation rental owners make… Yet the reality is that some of these mistakes are done by experienced ones too. Everyday we hear of people not reaching 75% occupancy rate because of their poor distribution network; too many times do we get asked what a PMS is and why they’re useful; and oh so often do we read bad reviews because of poor check-ins. So whether new or experienced, these are some of the mistakes you ought to avoid making… now!
Have you heard of that hotel in Maastricht that allows you to rent a goldfish for the night so you don’t feel so alone?! Pictures of the little red fish went round the social networks like craaaazy. Ideas like these are pure genius and not just because of the increase in revenue, but because they also build brand loyalty and awareness.
Thankfully the upselling ideas we came up with are somewhat easier to put in practice… Promise you won’t need to steal the goldfish from your kids bedroom!
We’re no doctors but there are certain sure physical signs that a Vacation Rental Manager needs a Property Management System. If you’re scratching your head wondering what a PMS is, or if you do know but are not using one yet, we very much advise you to read on. You may find trashing the old excel sheet daunting but if you’re experiencing any of these dreadful symptoms, it could be that you’re ripe for a move!
Guests in their pyjamas being evicted of their short-lets in Amsterdam… Property owners fined €30K in Barcelona… Tax inspectors following travellers in the street of Paris, trying to find out to what apartment rental they go to… Horror stories you think? No, local laws cracking down on illegal vacation rentals is a reality.
Picture this: the alarm clocks rings at 9am, you don’t have to get out the house to the office because you don’t even need an office. You spend the next hour on the laptop still in your pyjamas, using the vacation rental management tools and services we recommend below. Then the day is yours: go do a quality-check of your properties or go to the cinema, it’s your business. At night you come back to check your earnings and the wonderful reviews people leave about your vacation homes. You smile, relaxed, all is well in perfect world. Sounds too good to be true? Read on.